Policies & FAQ

6. What Materials do you use? What does ‘Goldfill’ mean? Mimi&lu always uses Sterling Silver or Goldfill wire, chain and findings. These materials, if cared for properly, will last for years to come. If another metal is used- it will always be clearly indicated in the description and is normally used as an accent. All frames are handmade and in many cases hammered by hand. Semi precious stones, swarovski crystals, and metal findings finish off the piece. Goldfill is created by taking a sheet of 12K or 14K gold and bonding it through extreme heat and pressure to a core of semiprecious metal. Do not confuse goldfill with gold plate! Gold fill has 100 times the amount of gold as gold plate.

7. What about ring size? Many of the handmade rings are difficult to get to an exact size.  We suggest indicating a size to the half size (6, 6.5,7,etc) and we will do our best to accommodate. Or you can indicate small, medium, or large (SM- 4-6, MED 6-8, LG 8-10) and your ring will arrive sized between the range indicated.

8. Is the full collection available online? Since the line is always changing and growing we aren’t able to list the full collection online. If you can’t find something that you saw listed on our site in the past, simply email and describe the piece to us an in many cases it is still something that can be put into production for you. Also, check out a store near you which sometimes will carry pieces not listed here on the site.

9. Can I change a stone? Ask for a Customized length or different type of clasp? Yes! The great part of ordering handmade jewelry, is that ours is made to order so we can tweak the pieces to your liking. Just include your request in your email and we will let you know if it can be done and if there will be any change of price. Custom work is always a final sale.